Herb Niehausd respects and values the privacy rights of every user. We are committed to safeguarding the security of your personal information while you use our website and services, and to ensuring that the processes for collecting, using, and storing information are transparent, reasonable, and compliant with applicable regulations.
I. Information We Collect
To properly provide order services and customer support, we may collect the following information:
Name and contact details (e.g., email address, phone number)
Shipping address and billing address
Order information (purchase history, product preferences)
Information related to logistics and delivery
Customer communication records (used for after-sales support and service optimization)
We collect only the information necessary to complete transactions and provide services; we do not collect personal privacy data unrelated to our business operations.
II. How We Use Information
The information we collect is used for the following purposes:
Processing orders and fulfilling product deliveries
Providing customer service and after-sales support
Sending notifications regarding order status and shipping updates
Optimizing our products and the shopping experience
Preventing fraud and ensuring transaction security
We will not use your personal information for any unauthorized purposes.
III. Information Protection and Security Measures
Herb Niehausd implements reasonable technical and administrative measures to protect the security of your information, including:
Encryption of data during transmission and storage
Restricting internal access privileges, allowing only authorized personnel to handle relevant information
Regularly reviewing security mechanisms to prevent data breaches or misuse
Although we strive to protect your information, no internet transmission can be guaranteed to be absolutely secure.
IV. Principles of Information Sharing
We pledge not to sell or rent your personal information to third parties. However, we may share necessary information under the following circumstances:
Sharing addresses and contact details with logistics and delivery partners
Sharing information with payment service providers to complete transaction processing
Complying with applicable laws, regulations, or lawful requests from government authorities
All third parties are required to adhere to corresponding data protection obligations.
V. Data Retention Period
We retain your information only for as long as is necessary to fulfill the purposes for which the services were provided; thereafter, we will securely delete or anonymize the data.
VI. Your Rights
You have the right to:
Access your personal information
Request the correction or updating of your information
Request the deletion of relevant data (to the extent permitted by law)
Opt out of receiving marketing communications
To exercise any of the above rights, please contact us through our customer service channels.
VII. Policy Updates
We may update this Privacy Policy from time to time in response to business needs or legal requirements. Any updates will be published on our website; we will not provide separate individual notifications regarding such changes. VIII. Important Announcement
Due to sustained financial losses, the merchant has decided to conduct a clearance sale at a loss.
Throughout this clearance event, we will continue to strictly adhere to our privacy protection principles, ensuring that the security of user information remains unaffected.
Herb Niehausd: We thank you for your trust and will continue to strive to provide you with a safe and reliable shopping experience.